FAQ's

How do I know my order has been received?

Once you have completed your order you will receive an order confirmation email. If any of the details are incorrect email us at hello@minimaaike.com

How long will it take for my order to arrive?

All NZ orders are over night couriered so if you order before 3pm Monday - Thursday you will receive it the next day. For Australian orders please see our shipping info here 

How can I track my order?

When your order has been shipped you will receive an automated email with tracking information (except for non-tracked items)

What payment methods do you accept?

We only accept Visa, Mastercard, Paypal & Laybuy. If you live in NZ and wish to do a bank deposit please email us at hello@minimaaike.com

Can I return an item?

We accept returns of any full priced items within 10 days. Please see our full return policy here